5th December 2022
Introducing Metro Mechanical
Metro Mechanical is a business built on trust.
done differently
pumps and plumbing
quality control
management
Our aim
To be the first choice nationwide for commercial and industrial drainage, plumbing, civils and pumps solutions. We offer nationwide coverage, a 100% focus on commercial customers, multidisciplinary expertise, and deliver all of our services in-house. These combined attributes make us unique in our market.
First and foremost, there is the trust between our customers and ourselves. This is something earned over many years by delivering a consistently high quality of service. When a hotel is flooding, an industrial site is in breach of EA regulations, or a major office building has persistent plumbing and drainage blockages, we are trusted to step in and solve our customers’ problems. Metro Mechanical’s customer retention record – over years and even decades – is something we are proud of.
Secondly, there is the trust we place in our frontline engineers. Our teams work long hours often in challenging conditions and under considerable pressure. We recognise that in order to deliver the results our clients demand, we need to ensure that our engineers are motivated, engaged and at the leading edge of technical competence. As well as offering competitive benefits, and providing continuous training and development, our teams’ engagement is also a question of leadership. Metro Mechanical’s managers and supervisors have an accumulation of technical knowledge across drainage, plumbing, pumps and civils, and won’t hesitate to lead from the front, responding to urgent calls in the middle of the night and getting stuck into a problematic job when required.
Thirdly, we realise that in the increasingly professionalised property and FM ecosystem, trust demands transparency. Openness and straightforwardness runs deep in Metro Mechanical’s culture – for over thirty years we have built a reputation on not cutting corners and auditing our own work. Today, we deploy a range of technologies to leverage this attribute of our business. We are embracing a host of new tools – from sophisticated reporting software, to powerful analytics engines and cutting-edge Internet-of-Things deployments – to provide a unique level of insight.
Who we work with
Metro Mechanical is proud to serve some of the best-known businesses in Britain. Our integrated drainage, plumbing, civils and pumps service offering is relied upon by leading property managers, healthcare providers, financial services firms, hotel operators and global restaurant brands.
We work to the strict health and safety and compliancy standards that are required by our blue-chip customer base.
— To find out more, visit our Sectors page
Case Studies
Find out more about some of the work we do by exploring the projects below
Sectors
We work across a range of commercial property verticals.
Industrial & Logistics
Specialist maintenance, hazardous waste tankering and project work, to deliver long-term value for FMs and managing agents of industrial estates, distribution centres and transportation hubs.
Office
Our specialist teams offer services that combine internal descales, vertical stack cleans, pump and control panel maintenance and drainage capabilities, ideal for prime commercial space or large office parks.
Retail
We provide planned and reactive coverage to hundreds of retail and leisure parks and many landmark shopping centres across the UK.
Healthcare
Experienced in the unique challenges posed by care facility maintenance, including installation, tankering and maintenance services for treatment plants, cesspits and pump stations. We work for leading private healthcare providers across the country.
Hospitality
We are a leading national drainage, plumbing and civils specialists to the hotel sector. Our integrated expertise is vital in solving time-sensitive issues so that site managers can maintain occupancy and deliver an outstanding guest experience.
Food
We have worked with franchisee and corporate fast and fast-causal food service operators for decades. We have a proven track-record in plumbing, drainage, CCTV and grease management solutions.
Rewarding careers at a fast-growing nationwide operator
If you are hard-working and eager to learn, Metro Mechanical is a great place to work. We are proud of our culture, competitive benefits and focus on training and development.
News
As we continue to grow and develop as a business, there are a range of news stories we would like to share. Please click on the links below.
Our team
Our knowledgeable and dedicated people are the key to Metro Mechanical’s growth and development.
Technical expertise
We recruit and retain experienced operatives, and we have a strong track record in training and developing young people to build up industry expertise and specialist skillsets.
Collaboration
From our office teams to our frontline service personnel, the Metro Mechanical family is all about a close-knit and collaborative culture, underpinned by a passion for getting the job done well.
Service delivery
Across the country, we are focused on providing responsive and professional service to each and every customer. At every level we seek to build lasting relationships with our clients.
Growth and development
We continue to grow across the UK, having won several industry and customer supply-chain awards in recognition of our ongoing expansion and consistent service delivery.
Our accreditations
We are affiliated with leading industry organisations that promote safe and robust working practices.
Get in touch
If you have urgent requirements, please contact our 24/7/365 national helpdesk on 0208 310 2000. If you would like to learn more about our planned maintenance or project services, we can offer:
- Free-of-charge inspections
- Full site surveys
- Detailed quotations