Our aim

To be the first choice nationwide for commercial and industrial drainage, plumbing, pumps and heating solutions. We offer nationwide coverage, a 100% focus on commercial customers, multidisciplinary expertise, and deliver all of our services in-house. These combined attributes make us unique in our market.

Introducing Metro Mechanical

Metro Mechanical is a business built on trust.

First and foremost, there is the trust between our customers and ourselves. This is something earned over many years by delivering a consistently high quality of service. When a hotel finds itself without hot water, an industrial site is in breach of EA regulations, or a major office building has persistent plumbing and drainage issues, we are trusted to step in and solve our customers’ problems. Metro Mechanical’s customer retention record – over years and even decades – is something we are proud of.

Secondly, there is the trust we place in our frontline engineers. Our teams work long hours often in challenging conditions and under considerable pressure. We recognise that in order to deliver the results our clients demand, we need to ensure that our engineers are motivated, engaged and at the leading edge of technical competence. As well as offering competitive benefits, and providing continuous training and development, our teams’ engagement is also a question of leadership. Metro Mechanical’s managers and supervisors have an accumulation of technical knowledge across drainage, plumbing, pumps, civils and gas, and won’t hesitate to lead from the front, responding to urgent calls in the middle of the night and getting stuck into a problematic job when required.

Thirdly, we realise that in the increasingly professionalised property and FM ecosystem, trust demands transparency. Openness and straightforwardness runs deep in Metro Mechanical’s culture – for over thirty years we have built a reputation on not cutting corners and auditing our own work. Today, we deploy a range of technologies to leverage this attribute of our business. We are embracing a host of new tools – from sophisticated reporting software, to powerful analytics engines and cutting-edge Internet-of-Things deployments – to provide a unique level of insight.

Who we work with

Metro Mechanical is proud to serve some of the best-known businesses in Britain. Our integrated drainage, plumbing, pumps and gas service offering is relied upon by leading property managers, healthcare providers, financial services firms, hotel operators and global restaurant brands.

We work to the strict health and safety and compliancy standards that are required by our blue-chip customer base.
— To find out more, visit our Sectors page

Case Studies

Find out more about some of the work we do by exploring the projects below

Longus House

Replacing burnt-out pumps with a modern, telemetry-enabled pumping station

Aberdeen North

Major civils project at a hotel and restaurant site in Scotland

Barton Park Industrial Estate

Solving a critical multi-stakeholder drainage problem

Canary Wharf

Detailed investigation and phased solutions for high-rise drainage

Sectors

We work across a range of commercial property verticals.

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Industrial & Logistics

Specialist maintenance, hazardous waste tankering and project work, to deliver long-term value for FMs and managing agents of industrial estates, distribution centres and transportation hubs.

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Office

Our specialist teams offer services that combine internal descales, vertical stack cleans, pump and control panel maintenance and drainage capabilities, ideal for prime commercial space or large office parks.

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Retail

We provide planned and reactive coverage to hundreds of retail and leisure parks and many landmark shopping centres across the UK.

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Healthcare

Experienced in the unique challenges posed by care facility maintenance, including installation, tankering and maintenance services for treatment plants, cesspits and pump stations. We work for leading private healthcare providers across the country.

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Hospitality

We are a leading national drainage, plumbing and civils specialists to the hotel sector. Our integrated expertise is vital in solving time-sensitive issues so that site managers can maintain occupancy and deliver an outstanding guest experience.

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Food

We have worked with franchisee and corporate fast and fast-causal food service operators for decades. We have a proven track-record in plumbing, drainage, CCTV, grease management and heating solutions.

Rewarding careers at a fast-growing nationwide operator

If you are hard-working and eager to learn, Metro Mechanical is a great place to work. We are proud of our culture, competitive benefits and focus on training and development.

News

As we continue to grow and develop as a business, there are a range of news stories we would like to share. Please click on the links below.

Our team

Our knowledgeable and dedicated people are the key to Metro Mechanical’s growth and development.

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Technical expertise

We recruit and retain experienced operatives, and we have a strong track record in training and developing young people to build up industry expertise and specialist skillsets.

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Collaboration

From our office teams to our frontline service personnel, the Metro Mechanical family is all about a close-knit and collaborative culture, underpinned by a passion for getting the job done well.

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Service delivery

Across the country, we are focused on providing responsive and professional service to each and every customer. At every level we seek to build lasting relationships with our clients.

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Growth and development

We continue to grow across the UK, having won several industry and customer supply-chain awards in recognition of our ongoing expansion and consistent service delivery.

Our accreditations

We are affiliated with leading industry organisations that promote safe and robust working practices.

Get in touch

If you have urgent requirements, please contact our 24/7/365 national helpdesk on 0208 310 2000. If you would like to learn more about our planned maintenance or project services, we can offer:

  • Free-of-charge inspections
  • Full site surveys
  • Detailed quotations